Overview

Sylvia is a voice-activated AI property search feature built and shipped for Skyloov, the UAE's fastest-growing real estate platform, to transform how users discover properties through natural conversation.

Launched in 2024 and still actively used today, the feature replaces traditional filter-heavy flows with a conversational, hands-free experience that lets users find properties simply by speaking, the way they naturally think and communicate.

The design goal was to reduce search friction, improve accessibility, and position Skyloov as a technology-first proptech platform within the UAE market, a move recognized by regional media and validated by real estate stakeholders across the industry.

The Challenge

• Traditional property search experiences can feel overwhelming and overly dependent on complex filters

• Users often struggle to express their needs through static search forms and dropdowns

• The experience needed to feel intuitive, conversational, and aligned with modern AI interaction patterns

• Maintaining clarity and trust within an AI-powered experience was essential

The Approach

• Designed a conversational voice-search experience focused on mobile usability

• Structured AI interactions to feel natural, guided, and easy to follow

• Simplified the property discovery journey using voice-based prompts and recommendations

• Focused on balancing usability, accessibility, and discoverability within the interface

• Created a clean and minimal visual system aligned with Skyloov’s existing product ecosystem

Key Screens

• Voice activation experience

• Conversational AI search flow

• AI-powered property recommendations

• Suggested prompts and guided interactions

• Mobile-first browsing experience

• Smart search response states

Impact

• Shipped as a live feature on Skyloov's mobile app and has been in active use for over a year, with ongoing iteration driven by Google Analytics, Mixpanel, Smartlook, and Hotjar data

• Featured in a dedicated official press release on Zawya, one of the Middle East's leading business publications, positioning Skyloov as one of the first real estate platforms in the UAE to embed AI voice search natively into the app

• Recognized by real estate stakeholders and agency partners as a differentiating feature within the UAE proptech market

• Reduced search friction by replacing complex filter flows with a conversational, hands-free experience optimized for mobile-first users

• Aligned with broader regional demand for AI-driven tools, particularly among millennial and Gen Z property seekers in the UAE

• Continuously improved post-launch based on behavioral data and business feedback, demonstrating a design system built for long-term product evolution